A Story of Success. 

Harps Pharmacies trained their team in October 2015 and launched the MTM The Future Today protocol on November 1, 2015. Harps is a regional chain of 35 grocery store pharmacies in Arkansas, Oklahoma, and Missouri. They trained all of their pharmacists and a pharmacy technician from each pharmacy using this program. Without adding any additional pharmacist or pharmacy technician hours, they were able to generate significant results using MTM The Future Today. 

3 months after training: 

  • completed over 250 CMRs

  • no longer reported time as largest barrier to completing MTM services in the pharmacy

  • generated revenue equivalent to $1.2 million in prescription fill revenue

  • went from not ranked in the Top 40 pharmacies to #8 in the nation for CMR completion rates in the first quarter of 2016

6 months after training: 

  • further increased ranking for CMR completion rates from #8 in the first quarter of 2016 to #4 in the second quarter of 2016

  • has now generated revenue equivalent to $3.5 million in prescription fill revenue from MTM services

  • improved EQuIPP scores

  • saved $23,000 in DIR fees from one plan in first quarter of 2016 as a result of improved clinical activity

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Nikki Scott

T: 479-774-3915

nscott@mtmthefuturetoday.com

© 2015 

Harps Food Stores, Inc

Springdale, AR